Your energy.
Your rules.

These terms form an agreement between you and [[FULL REGISTERED COMPANY NAME]] (“Aqua Rush”, “we”, “us”) governing your use of the Aqua Rush Vault, including registration, missions, XP, tiers, rewards and any related activity on the Vault Pass dashboard.

By ticking the consent checkbox when registering, or by using the Vault, you confirm that you have read, understood and agree to be bound by these terms and by our Privacy Notice. If you do not agree, do not register for or use the Vault.

The Vault is operated by [[FULL REGISTERED COMPANY NAME]], registration number [[COMPANY REGISTRATION NUMBER]], trading as “Aqua Rush”, of [[PHYSICAL ADDRESS]].

Questions about these terms can be sent to [[VAULT SUPPORT EMAIL]].

To register for and use the Vault, you must:

• be at least [[MINIMUM AGE, E.G. 18]] years old;
• be a resident of [[COUNTRY / REGION, E.G. SOUTH AFRICA]], unless we state otherwise;
• register using your own identity and your own valid email address; and
• not already hold another Vault account.

Employees, contractors and immediate family members of Aqua Rush or of agencies working on the Vault [[MAY / MAY NOT]] participate, as set out in any specific season or mission rules published alongside that season.

Registration creates a Vault Pass account, separate from any account you may hold elsewhere on the Aqua Rush website. You are responsible for keeping your login details confidential and for all activity that happens under your account.

You agree to provide accurate, current information when you register and to update it if it changes. One Vault account is permitted per person — duplicate or multiple accounts created to gain extra missions, XP or rewards may be merged, restricted or removed under section 10.

If you believe your account has been accessed without your permission, contact us immediately at [[VAULT SUPPORT EMAIL]].

The Vault runs in seasons. Each season has its own missions, tiers and rewards, published on the Vault Pass dashboard while that season is active.

XP earned during a season counts toward that season's tiers only. Unless a season's own rules say otherwise, XP and mission progress do not carry over once a season ends — a new season starts everyone back at the first tier.

Reaching a tier's XP threshold unlocks that tier's reward for claiming under section 08. It does not, by itself, entitle you to any reward, and unclaimed rewards from a season that has ended may no longer be available.

Missions are verified in one of three ways:

• Automatic — XP is credited the moment you complete the action (for example, completing your profile).
• Tracked — completion is measured against activity already recorded on your account (for example, a repeatable weekly mission).
• Reviewed — you submit evidence (a story, photo, video or link) which Aqua Rush checks before XP is credited, usually within a few days.

Aqua Rush decides, acting reasonably, whether a submission genuinely completes a mission. A submission may be rejected if it is incomplete, unoriginal, unrelated to the mission, offensive, unlawful, or otherwise does not meet the mission's stated requirements. Rejected submissions do not earn XP, but you may usually try again unless the mission is limited to one attempt.

Missions, their XP values, their frequency (once-off, daily, weekly or seasonal) and their availability may change between and during seasons at Aqua Rush's discretion.

Where a mission asks for a story, photo, video or link, you confirm that the submission is your own genuine work or experience, that you have the right to submit it, and that it does not infringe anyone else's rights or include another person's personal information without that person's permission.

You may submit more than one entry for a mission where the mission allows it, but unless stated otherwise only one qualifying submission earns XP per season per mission — this prevents the same action from being rewarded more than once.

Unlocking a tier makes its reward available to claim — you must actively claim it from the dashboard. Aqua Rush will not post, deliver or otherwise fulfil a reward that has not been claimed.

Rewards are provided at Aqua Rush's discretion, subject to availability. Aqua Rush may substitute a reward of equal or greater value if the advertised reward becomes unavailable, and may set reasonable limits (such as one grand reward per person per season).

Where a claimed reward requires delivery, you will be asked for a delivery or collection address and may be asked to verify your identity before dispatch. Aqua Rush is not responsible for a reward that cannot be delivered because of inaccurate or incomplete details you provided.

A claim may show as pending, approved, fulfilled or declined. Aqua Rush may decline or reverse a claim made in breach of these terms, including where XP behind it was obtained through fraud or a fake or duplicate account.

You keep ownership of any story, photo, video or other content you submit. Where a mission or its accompanying form asks for publication permission and you give it, you grant Aqua Rush a non-exclusive, royalty-free licence to use that content on the Aqua Rush website, Aqua Rush's own organic social-media pages, and an archive of featured entries.

Aqua Rush will contact you separately before using your name, face, voice or content in paid advertising, packaging, television, a paid influencer campaign or another commercial production.

Aqua Rush may make limited editorial changes, such as correcting spelling, shortening text, adding captions or cropping media. Changes that materially alter a submission's meaning require your further approval.

When using the Vault, you must not:

• create or use more than one account, or register on behalf of someone else without their knowledge;
• submit false, misleading, plagiarised or AI-generated content presented as a genuine personal experience;
• use bots, scripts or other automated means to complete missions or interact with the dashboard;
• attempt to manipulate, exploit or reverse-engineer the XP, mission or reward system;
• submit unlawful, defamatory, hateful, sexually explicit or otherwise objectionable content; or
• interfere with the Vault's normal operation or another participant's use of it.

Aqua Rush may investigate suspected breaches, and may withhold, reverse or reclaim XP or a reward obtained through any of the above, in addition to the actions described in section 11.

Aqua Rush may suspend or permanently close a Vault account that breaches these terms, engages in fraud or abuse, or poses a security risk to the Vault or other participants. Where reasonably possible, Aqua Rush will tell you why.

You may close your own account at any time by contacting [[VAULT SUPPORT EMAIL]]. Closing an account, whether by you or by Aqua Rush, forfeits any unclaimed XP, tier progress and rewards linked to it.

Aqua Rush may add, remove or change missions, XP values, tiers, rewards and seasons at any time, and may suspend or permanently end the Vault programme altogether. Aqua Rush is not liable for any loss arising from such a change, including the loss of unclaimed XP, tier progress or rewards.

Where reasonably practical, material changes affecting an active season will be announced on the Vault Pass dashboard.

The Vault, its design, mission and reward system, branding and underlying software belong to Aqua Rush or its licensors and are protected by applicable intellectual property law. Nothing in these terms transfers any of that intellectual property to you.

Except as needed to use the Vault for its intended personal, non-commercial purpose, you may not copy, reproduce, distribute or create derivative works from the Vault or its content.

The Vault is provided on an “as is” and “as available” basis. Aqua Rush does not guarantee that the Vault will be uninterrupted, error-free, or free of loss of XP, mission progress or submitted content, although reasonable care is taken to prevent this.

To the maximum extent permitted by law, Aqua Rush is not liable for any indirect, incidental or consequential loss arising from your use of the Vault, including loss of XP, tier progress or an unclaimed reward. Nothing in these terms limits liability that cannot lawfully be limited or excluded.

Aqua Rush collects and uses personal information you provide through the Vault — including your name, contact details, submissions and delivery details for a claimed reward — as described in our Privacy Notice, which forms part of these terms.

Submitting IP addresses may be stored as a one-way hash for fraud-prevention purposes as described in that notice.

These terms are governed by the laws of [[COUNTRY, E.G. SOUTH AFRICA]]. Any dispute arising from them will be dealt with by the courts of that jurisdiction, unless the law requires otherwise.

Aqua Rush may update these terms from time to time, for example when the Vault, its missions or applicable law change. The latest version will be posted here with an updated date, and continued use of the Vault after a change takes effect means you accept the updated terms.

Questions, complaints or requests relating to these terms can be sent to:

Vault support: [[VAULT SUPPORT EMAIL]]
Address: [[PHYSICAL ADDRESS]]